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Emotional Intelligence

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Presented by: Tracy Hicks, DNP, APRN, FNP - BC, PMHNP - BC, CARN - AP, FIAAN; C - Trilogy Comprehensive Clinical Care; Henderson, Texas Emotional Intelligence is a core concept that provides an understanding that strengthens morale-building, productivity, self-care, personal and professional relationships, understanding, articulating critical and crucial conversations, and more. Emotional Intelligence cultivates leaders and exemplar health care providers. Leaders are usually seen as CEOs, supervisors, managers, and administrators, but you can be a leader in your role as an addictions provider- a leader where you are. You want to be a leader personally and professionally. Emotional Intelligence is the key. The complexities of health care require the EI skill set. This presentation will provide you with an overview of Emotional Intelligence in leadership and pave the way for you invest in emotional intelligence as a skill; setting the stage for optimal outcomes in addictions care. Learner Objectives: Explain why Emotional Intelligence is Integral to Leadership. Analyze and discuss the 5 characteristics of emotional intelligence. Discuss the importance of emotional intelligence in the context of crucial conversations, Diversity Equity & Inclusion (DEI), and social determinants of health. Examine ways to utilize EI to build stronger personal & professional relationships, success and self-care. Discuss Emotional Intelligence in leadership and Substance Use Disorder (SUD) treatment. Nursing CE: This presentation is not eligible for Nursing CE.
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